Segment Builder

Build the exact audience you mean, and see its size as you click.

Combine behaviour, value, location, category and channel in plain rules. The count updates live, segments refresh on their own, and every segment is ready to send to WhatsApp, email, SMS or ads.

Segment Builder · Store-loving loyalists Hourly
WhereBought in storeat least 3 timesin last 180 days
AndLifetime valueis at least₹15,000
AndCityis any ofDelhi NCR, Mumbai, Pune
AndConsentWhatsAppis given
Add rule
Customers in segment18,2406.1% of customers · 23.8% of revenueSegment size, last 8 weeks
Inside Segment Builder

Every piece, and what it does.

Behaviour

Purchases, visits, returns, cart abandons and app activity within any time window.

Value

Lifetime spend, average bill, discount share and predicted value from AI Lifetime Value.

Location

City, state, pin code and nearest store, so a Noida store launch reaches people who shop there.

Category and product

Bought ethnic wear but never footwear, or ordered biryani three times this month.

Channel and consent

Store-only, online-only or omnichannel shoppers, filtered by who agreed to each channel.

Live refresh

Segments update hourly. People enter and leave automatically as their behaviour changes.

How it fits

Three steps, snapped together.

01

Start from a template

Pick from 30 retail templates such as lapsing loyalists or first-time store buyers, or start blank.

02

Add rules

Click to add conditions. The customer count and revenue share update with every change.

03

Save and use

Save the segment, compare it with others in Insights, or send it out through Audience Sync.

The details

What is in the box.

The facts your CRM, data and legal teams will ask about.

Rule types
Event, attribute, aggregate, prediction and consent
Time windows
Last N days, between dates, before or after an event
Count preview
Live, typically under 2 seconds for 5 lakh profiles
Refresh
Hourly, or on demand
Overlap
Compare up to 4 segments side by side
Exports
CSV for permitted roles, with every export logged
Questions

About Segment Builder.

See which plan includes it
Can marketing teams use it without SQL?

Yes. Every rule is built from dropdowns and plain words. Analysts can switch to SQL view if they prefer.

How many segments can we create?

Unlimited on every plan. Only active syncs to destinations are counted on the free plan.

Can a segment use AI predictions?

Yes, on the 500 Pieces plan and above. For example, high predicted value and high churn risk.

The last piece

Your customer base is one picture.

It is already in your POS, your store, your app and your WhatsApp chats. Connect two sources and watch the first pieces join up.

  • 2sources free
  • 25,000profiles free
  • 0card details needed